Customer Service Assistant Job at eTeam, United States

  • eTeam
  • United States

Job Description

Job Title: Customer Service Assistant
Location: Remote (US)
Duration: 2 Months
Schedule: Saturday-Wednesday, 7:00 AM - 3:30 PM CST (Thursdays & Fridays OFF)

Role Overview: We are seeking a Customer Service Assistant to support drivers across the US. In this role, you will answer calls, process transactions, and resolve roadside service issues with urgency and compassion. Successful team members may qualify to work from home.

Responsibilities: Close
  • Respond to customer inquiries with professionalism and empathy.
  • Process transactions and ensure timely resolution of service requests.
  • Strengthen client-customer relationships through effective communication.
  • Navigate systems efficiently to provide complete responses.
  • Deliver consistent, high-quality service in a fast-paced environment.
Qualifications:
  • High school diploma or equivalent.
  • Proficiency with PC and Microsoft Office.
  • Prior customer service and call center experience required.
  • Flexibility with overtime, evenings, and weekends.
  • Strong listening skills, attention to detail, and compassion.
  • Must be authorized to work in the US without . sponsorship.
Preferred Experience:
  • Roadside assistance or transportation industry background.

Job Tags

Work at office, Remote work, Weekend work, Afternoon shift

Similar Jobs

WISCONSIN PET CARE

Paw Walkers and Pet Sitters Job at WISCONSIN PET CARE

Dog Walkers And Pet Sitters Wanted Do you love working with and being around animals? If so, this could be the job for you! We are looking for dog walkers and pet sitters who live in Fox Point, Shorewood or Mequon. Must haves: Friendly, outgoing, and customer...

Interim Healthcare Of Augusta

Billing coordinator Job at Interim Healthcare Of Augusta

 ...Position Summary Interim Healthcare is seeking a reliable, detail-oriented Medical Billing Specialist to join our administrative team in Augusta, GA. This full-time, in-office role supports daily billing operations to ensure accurate claims processing, reimbursement... 

MedlinkHealth Anesthesia

American Sign Language Interpreter Job at MedlinkHealth Anesthesia

 ...certified American Sign Language (ASL) Interpreter to provide professional on-site interpretation for scheduled clinical encounters at the Indian Health Center in Salem, OR. This position plays a critical role in ensuring clear, accurate communication between healthcare... 

Revels Contracting Services, Inc.

Medical Equipment Installer/Technician - Traveling Job at Revels Contracting Services, Inc.

 ...Description Join Our Team as an Installation Technician! Travel is required. Revels Contracting, a leader in medical imaging equipment installation, is looking for a dedicated and skilled Installation Technician to join our growing team in Maryland . In this role... 

Res Consultant Group / Recruiting Edge Staffing

Remote Tax Senior CPA - Growth & Client Impact Job at Res Consultant Group / Recruiting Edge Staffing

 ...Recruiting Edge Staffing is seeking a Tax Associate or Tax Senior for a remote position located near Raleigh, NC. This role emphasizes client...  ...in Accounting and 3 to 5 years of public accounting experience. CPA certification is required or in progress. Benefits include 100%...