Job Description

Medical Receptionist

Are you a relationship builder, problem solver, or critical thinker who thrives in a fast-paced healthcare environment where details matter?

Mid-Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic committed to providing high-quality care in a supportive, organized, and professional environment. We believe that exceptional patient care begins with a strong, collaborative team and well-designed systems that allow everyone in the clinic to succeed.

The Medical Receptionist plays a central role in the daily success of the practice. As the first voice patients hear and the first face they see when they arrive, this position helps create a welcoming and efficient experience for patients while supporting providers and ensuring the clinic runs smoothly.

Position Details:

• Medical Receptionist/Patient Care Coordinator
• $21.35 – $23.85 per hour
• Part-time, approximately 20 hours per week, in two 10 hour shifts, scheduled during weekday clinic hours. As the clinic grows, there may also be occasional Saturday shifts available, with scheduled hours approximating 30 hours per week, in alternating 10 hour shifts.
• Albany, Oregon
• Daytime Clinic Hours, approximately 8:15am-6:15pm, Tuesdays and Thursdays.

Our goal is to hire and grow a leader who will support the business needs of our facility, foster a strong culture of camaraderie, and find professional satisfaction in the advancement of their career. Reliability, attention to detail, and consistent attendance are essential for success in this role.

Who We Are:

Mid-Valley Chiropractic Allied Health Sciences is a patient-centered chiropractic clinic focused on evidence-informed care, operational excellence, and a supportive team environment.

Role Requirements:

• Support daily front-office operations and help maintain smooth patient flow throughout the clinic.
• Manage front office scheduling, patient communications, authorizations, and appointment coordination.
• Monitor billing, collections, and financial processes to maintain accuracy.
• Follow and help maintain office policies, procedures, and systems that support smooth clinic operations.
• Work to achieve a full provider schedule by verifying benefits, tracking cancellations and filling openings with wait-listed patients.
• Accurately input patient demographic, insurance, and appointment information into the electronic medical record (EMR).
• Ensure compliance with healthcare regulations and patient confidentiality standards.
• Support marketing, community outreach, and patient engagement initiatives.
• Foster a professional, positive, and caring environment for staff and patients alike.
• Keep front office and common area clean and tidy, including routine cleaning (folding laundry, taking out trash, keeping bathrooms tidy) and equipment cleaning.
• Assist with social media tasks.

This role has the potential to grow into expanded administrative or office management responsibilities as the clinic continues to grow, and to act as a bridge track to an office management role.

Skills & Qualifications:

• Experience verifying and processing health insurance benefits.
• Demonstrated reliability and punctuality in previous roles requiring scheduled shifts.
• Excellent multitasking and problem-solving abilities.
• Highly independent and proactive; able to identify and resolve issues without direction.
• Strong scheduling experience.
• Strong leadership skills.
• Detail-oriented with excellent organizational skill.
• Proficiency with EMR systems / Computer Literacy.
• Knowledge of medical insurance and terminology.
• Friendly and welcoming demeanor, contributing to a positive, professional environment.
• Quick learner with strong adaptability.
• Self Starter.

Minimum Qualifications:

• Associate's or Bachelor's degree or 3 - 5 years' leadership experience (in a professional office, hospitality, retail, banking, medical, etc.).
• Experience working in a fast-paced and customer-centric environment.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Excellent communication, leadership, coaching, and conflict resolution skills.
• Trustworthy; maintain patient confidentiality and team ethics.

You can also expect:

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions.
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
• The recognition of individual efforts through bonus opportunities that promote a long-term career, your financial security and you and your family's well-being.

You'll be competitively compensated:

• The hiring minimum and maximum range shown is a subset of the total pay range.
• There is also an opportunity for merit-based salary increases as you progress in the MR role.

Benefits Package:

• Retirement Plan.
• Employer Sponsored Health Insurance.
• Paid Time Off.
• Opportunities for Advancement.
• Professional Development Assistance.
• Bonus Opportunities.

Applicants, Please Include:

• A Cover Letter introducing yourself, detailing why you think you would be a good fit for this position, and addressing the following questions: Do you have experience working in a medical office? Do you have experience answering multi-line phones? Your Resume.

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